Last updated: March 1, 2026
When you submit a claim through our website, we collect the personal information you provide, including your name, email address, phone number, mailing address, and vehicle details (make, model, year, VIN, mileage). We also collect accident-related information such as the date of loss, insurance company, claim number, and repair costs.
If you upload documents or photos, we store those files securely on our servers. We also collect payment information through our third-party payment processor, Stripe. We do not store your credit card number on our servers.
We use the information you provide to:
We do not sell, rent, or trade your personal information. We may share your information with third-party service providers who assist us in operating our business (e.g., payment processing via Stripe, email delivery). These providers are bound by confidentiality obligations.
We use industry-standard security measures to protect your data, including encrypted connections (TLS/SSL), secure cloud hosting, and access controls. While we take reasonable precautions, no method of electronic transmission or storage is 100% secure.
We retain your claim data for the period necessary to fulfill the purposes outlined in this policy, typically up to 3 years after your claim is completed. You may request deletion of your data by contacting us at admin@recoverautovalu.com.
Our website uses essential cookies to maintain your session and ensure the site functions correctly. We do not use advertising or tracking cookies.
If you have questions about this privacy policy or your data, contact us at:
Email: admin@recoverautovalu.com
Phone: (844) 382-5246